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Ok. I went into a local furniture store to pick up an item I saw on a circular in the mail. I walked in and there were only a few people in the store that I saw, walking around and two employees in the front of the store. I'll say here, that the employees, all of them at this location were at least 40 yrs old. One of the salespeople who seemed at least 60 came up to me, introduced himself offered to help if I liked and then went back to his 'spot'. The other one behind him, was looking at his cell phone and didn't even look up. As I walked around the store there was one woman sitting back on one of the sectionals, feet up, talking loudly on her phone in what was clearly a personal call, she was also an employee. Next was a man that looked up from txt messaging on his phone to say "How's it going" before returning to his message, also an employee.

 Meanwhile customers were still looking around unaided.  I got to the cashier, paid for my purchase and told the lady that "Tom" had helped us, since he was the only one that wasn't occupied with non work conversation. They all work on commission.

 

Went to a store today and had to wait for the cashier to finish chit chatting gossip with her customer so that she could get herself together enough to actually take care of my transaction. She had finished with this other woman already and they were just lingering there talking about some other lady's husband and how he 'drug her off to the beach and she really didn't feel like going and that he was always doing that sort of thing'. 

 

My rant is this, there are people out there that have lost their jobs, people are feeling the crunch of the economy to some degree, and  so having a secure job is a good thing. You'd think that the ones working on commission would have been happy to help ANYONE that was in their store to the best of their ability.

 

There has become this change in the world where people do not 'get' that their employers are paying them for their time, their attention, their talent for the time that they are AT WORK. That  there is a difference between free time and work time and that there is business life and personal life. I mean it's ok to lighten up and enjoy your work time and the people you work with, but there is work to be done too. Personal desires and personalities come second to making sure that the job gets done. If noone works, then noone works. The place will go out of business and noone will have a job. how hard is that to figure out?? 

Still I feel alot more lately that when I'm in a place of business, that I have to interrupt the personal conversations of the people working there just to be a CUSTOMER. that there is an attitude that I'm lucky to have them be there for me, instead of them being fortunate that I'm coming there to spend any amount of money to keep their business going. 

 

And worse yet, it's not the young kids acting like this, it's the older people. Ones that lived and worked in a different time. Ones that should have had a background  and wisdom that allows THEM to be the example of how work works.

 

I thought that when I walked into a Taco Bell 9 yrs ago and the Girl(manager) behind the counter was yelling to a customer she knew across a crowded line of customers with their kids there, about how she knew he wanted  some of her "Boo -Boo"  , that that was the pinnacle of rude, obnoxious inappropriate behavior I'd even seen at a place of business. But now I wonder.




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